運送政策

運送政策

Shipping Rates & Delivery Times:

- Shipping Methods:

Region Shipping Method Shipping Fee Estimated Delivery Time
United States Free Shipping (Orders $69+) Free 5–10 business days
Standard Shipping $10.00 8–15 business days
Fast Shipping $15.00 5–10 business days

- Shipping Time: Place your order before 7:00 pm (GMT+12), and delivery will occur within 5 to 10 business days (Fast Shipping) or 8 to 15 business days (Standard Shipping).
- Bonus: Enjoy free fast delivery for orders over $69.
- Tracking: https://yolovetoys.com/apps/tracking or https://www.yuntrack.com


Exceptions:
- Delivery may take longer during long weekends and public holidays.
- Orders to PO Boxes or Parcel Lockers may experience extended delivery times.
- Remote locations and rural addresses may also incur longer delivery times.

Discreet Packaging and Shipping:
Absolutely, your parcel will be discreetly packaged with no external branding or logos, ensuring 100% discretion of your order. It will be dispatched from our USA, Germany, or Mainland China warehouses, depending on stock availability.

Undelivered Parcel:
If your parcel is marked as delivered, but you haven't received it, please contact us promptly. We will initiate an enquiry with our courier partner, who will investigate the delivery and provide a photo as proof. To make a non-delivery claim, contact us within one month of dispatch. Please note that neither "YOLOVE Toys" nor our courier partner are liable if your order is confirmed as delivered correctly but cannot be found, such as in cases of theft after delivery. For added security, we recommend upgrading to signature delivery.

Please Note: If your order contains multiple products with different attributes, such as liquid items, electronic items, or clothing, your order may be split and shipped in separate discreet packages.